Privacy Policy

Information We Collect

When you engage with priontharex's weekly budgeting services, we collect information that helps us provide personalised financial guidance. Here's what we gather and why it matters for your budgeting journey.

Personal Identification Information

We collect basic details like your name, email address, phone number, and postal address. For our Australian users, this might include your residential address and contact preferences. We need this information to communicate with you about your budget plans, send weekly summaries, and respond to your questions.

Financial Information

To help you build an effective weekly budget, we collect information about your income sources, regular expenses, spending patterns, and financial goals. This might include salary details, recurring bills, discretionary spending habits, and savings targets. We don't store your banking credentials or full credit card numbers.

Usage Data

We track how you interact with our platform – which features you use most, when you access your budget, and what tools help you stay on track. This helps us improve the experience and create better budgeting resources.

How We Use Your Information

Your data serves specific purposes that directly support your budgeting goals. We don't believe in collecting information just to have it – every piece serves your financial planning needs.

• Creating and maintaining your personalised weekly budget based on your income and expenses
• Sending you weekly summaries, spending alerts, and budget recommendations tailored to your patterns
• Providing customer support when you have questions or need guidance with your budget
• Improving our budgeting tools based on how users interact with features
• Ensuring the security of your account and detecting unauthorised access attempts
• Complying with Australian financial services regulations and legal obligations
• Communicating important updates about our services or changes to our policies

Data Sharing and Disclosure

We're protective of your financial information. We don't sell your data to third parties, and we only share it in specific circumstances that support your use of our service.

Service Providers

We work with trusted partners who help us deliver our budgeting platform. This includes hosting providers, email services, and analytics tools. These partners can only access your data to perform specific tasks on our behalf and are bound by confidentiality agreements.

Legal Requirements

Sometimes we're legally required to disclose information to Australian government agencies, law enforcement, or regulatory bodies. This might happen in response to a court order, subpoena, or to comply with financial services regulations. We'll notify you about such requests unless prohibited by law.

Business Transfers

If priontharex merges with another company or is acquired, your information would transfer to the new entity. We'd notify you before this happens and explain how the new owner plans to handle your data.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. Here's what you can do with the data we hold about you.

To exercise any of these rights, contact us at info@priontharex.com or call +61403919323. We'll verify your identity before processing requests to protect against unauthorised access.

Data Security Measures

Protecting your financial information is something we take seriously. We've implemented multiple layers of security to keep your budget data safe from unauthorised access, loss, or misuse.

Technical Safeguards

All data transmission between your device and our servers uses TLS encryption. Your financial information is encrypted at rest using industry-standard AES-256 encryption. We maintain regular security audits and penetration testing to identify vulnerabilities before they become problems.

Access Controls

Only authorised priontharex staff can access user data, and only when necessary for service delivery or support. We maintain detailed logs of who accesses what information and when. Our team receives regular security training and signs confidentiality agreements.

Infrastructure Security

We host your data in secure facilities located in Australia, with backup systems in place to prevent data loss. Our servers sit behind firewalls and intrusion detection systems that monitor for suspicious activity 24/7.

Cookies and Tracking Technologies

Like most online services, we use cookies and similar technologies to make our budgeting platform work properly and understand how people use it.

Essential Cookies

These keep you logged in, remember your preferences, and ensure the platform functions correctly. You can't disable these without breaking core functionality, but they don't track you across other websites.

Analytics Cookies

We use these to understand which features people find most helpful and where they encounter difficulties. This helps us improve the budgeting experience for everyone. You can opt out of analytics tracking in your account settings.

Managing Your Preferences

Most browsers let you control cookie settings. You can block or delete cookies, though this might limit some platform features. Check your browser's help section for instructions specific to your device.

Data Retention and Deletion

We don't keep your information forever. Once it's no longer needed for its original purpose, we either delete it or anonymise it so it can't be linked back to you.

Active Accounts

While your account remains active, we retain all your budget data, transaction history, and account information. This ensures your weekly budgets remain accurate and your historical data stays available for reference.

Inactive Accounts

If you don't access your account for 24 consecutive months, we'll send reminder emails asking if you want to keep it active. After 36 months of inactivity, we may close your account and delete non-essential data while retaining records required by law.

Legal Requirements

Australian financial services regulations require us to keep certain records for specific periods – typically seven years for financial data and communication records. We maintain these securely and delete them promptly once the retention period expires.

Children's Privacy

priontharex's services are designed for adults managing their personal finances. We don't knowingly collect information from anyone under 18 years old. If you're a parent or guardian who discovers that your child has provided us with personal information, please contact us and we'll delete it immediately.

International Data Transfers

Your data is stored and processed in Australia. While we primarily use Australian service providers, some partners (like cloud infrastructure providers) may process data outside Australia. When this happens, we ensure appropriate safeguards are in place through standard contractual clauses and compliance with Australian privacy requirements.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice in your account. The "Last Updated" date at the top shows when the most recent version took effect.

Continuing to use priontharex after policy updates means you accept the changes. If you disagree with modifications, you can close your account by contacting our support team.

Complaints and Disputes

If you believe we've mishandled your personal information or violated Australian privacy laws, please contact us first. We'll investigate your concern and respond within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent authority that oversees privacy law compliance in Australia. You can reach them at oaic.gov.au or by calling 1300 363 992.